CONTROL OF DOCUMENTS
Procedure requirement
Links to 4.2.4
Special attention to : controlling customer specific requirements (“obtaining, evaluating and internalizing” the CSRs. This is a key issue and should not be overlooked. The method should be transparent including:
Which CSRs apply to the company How are the current revisions identified How are they obtained and by whom Who checks the updates and how After obtaining, who reviews the CSRs (more preferably a team review because most of the CSRs require the attention of more than one process) After review, how are the findings deployed to the related personel After deployment, how does the company ensure that the related timely actions are taken by the personnel)